Returns & Exchanges

Because our bite-sized treats are perishable food items, we cannot accept returns or exchanges; however, we are committed to your satisfaction and will work to make it right if your order arrives less than perfect.

Return Process

  • 1.
    Inspect Your Treats

    Upon arrival, please open your package immediately to ensure your cupcakes or macarons are in delicious condition and match your order details.

  • 2.
    Document Issues

    If there is any damage or a shipping error, take clear photos of the packaging and the product to help our team investigate the mishap.

  • 3.
    Contact Customer Care

    Reach out to us within 48 hours of delivery at [email protected] with your order number and any photos of the issue.

  • 4.
    Resolution Process

    Our team will review your claim and may offer a replacement shipment or a store credit to ensure you have the best possible experience.