Returns & Exchanges
Because our bite-sized treats are perishable food items, we cannot accept returns or exchanges; however, we are committed to your satisfaction and will work to make it right if your order arrives less than perfect.
Return Process
- 1.Inspect Your Treats
Upon arrival, please open your package immediately to ensure your cupcakes or macarons are in delicious condition and match your order details.
- 2.Document Issues
If there is any damage or a shipping error, take clear photos of the packaging and the product to help our team investigate the mishap.
- 3.Contact Customer Care
Reach out to us within 48 hours of delivery at [email protected] with your order number and any photos of the issue.
- 4.Resolution Process
Our team will review your claim and may offer a replacement shipment or a store credit to ensure you have the best possible experience.
